Welcome to my design journey
Ideas that drive innovation through curiosity
This is an exploration of design, AI, research, and accessibility — shaped by my experiences, observations, and lessons from experimentation. With over 15 years in the digital space, I share in-depth insights, real-world applications, and free templates, along with the tools I use to get the job done as a Strategic Design Leader.
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Calibrated Questions: FBI Tactics for UX Design[2/3]
Imagine having a tool that could transform your user research, streamline stakeholder meetings, and uncover hidden design opportunities. Enter “calibrated questions,” a technique borrowed from FBI negotiators that’s revolutionising UX design processes. Calibrated questions are carefully crafted, open-ended queries designed to gather rich information and subtly guide conversations.